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COMMERCIAL
AGENCY AND
SURVEYING
SERVICES

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Welcome to Trinity Rose Commercial Property Services

Our Commercial Agency team has a wealth of experience in retail, offices, industrial, care and leisure sectors, providing independent advice to our commercial property clients, across Hampshire and Surrey.

The Commercial team at Trinity Rose Chartered Surveyors offers a suite of commercial property solutions that are tailored to suit your market sector and property type. From marketing property for sale and to let to conducting rent reviews for tenants and creating planned maintenance programmes, you’ll find all the support you need under one roof.

Please click on our specialist services below or fill out this short form and we’ll be in touch shortly.

If you have any questions, please contact Trinity Rose Commercial on 01962 888900 (Winchester office) or 023 8000 2020 (Southampton office).

We offer Commercial Property Services in Hampshire, Dorset and Surrey, including Alresford, Alton, Bournemouth, Basingstoke, Brockenhurst, Bishops Waltham, Chandlers Ford, Chichester, Christchurch, Fordingbridge, Farnham, Lymington, Lyndhurst, Park Gate, Portsmouth, Poole, Parkstone, Petersfield, Ringwood, Romsey, Southampton, Salisbury, Winchester, Verwood, The New Forest and Wimborne and the surrounding areas.

We look forward to talking to you soon.

Clients we work with
Commercial Property Management - Trinity Rose
Commercial Property Management - Trinity Rose
Commercial Property Management - Trinity Rose
Commercial Property Management - Trinity Rose

OUR BOOKABLE SERVICES

FAQs

What does a commercial property agency do?

Very much like a residential estate agency, a commercial property agency is concerned with the sale and letting of property.

What types of commercial properties do you deal with?

Typically, this will be in the traditionally accepted market sectors of retail, office and industrial, although there are also specialist/niche agencies who will deal solely with more specialist markets.

Do you handle property sales, leasing, or both?

Both. In addition to this we will also assist clients with the acquisition of properties.

What areas or regions do you cover?

We are based in the central south region and will typically cover Hampshire, although we have been involved in deals in other parts of the country for certain clients.

Do you help tenants find a commercial property?

Yes – our main business is to find tenants for our retained Landlord clients, but as mentioned above, we are also happy to be retained on an acquisition basis, whether this is for purchase or letting transactions.

What factors should tenants consider when choosing a commercial property?

There are so many considerations for a prospective purchaser or tenant of a commercial property, depending on the nature of the building and its proposed use. 

However, key considerations include (in no order of importance):

  1. cost (rent/price),
  2. location,
  3. proximity to amenities and facilities/transport links,
  4. size,
  5. approved use,
  6. age/condition of the property,
  7. layout,
  8. Rateable Value,
  9. EPC rating,
  10. the VAT status of the building,
  11. services/service charges.

What is the process for leasing a commercial property?

We would recommend that prospective tenants start the process by having a clear business plan set out before embarking on a search. Identify the preferred location and have a clear set of requirements which the agent can use to match you to a property. 

Approach the process with an open mind and be prepared to compromise. 

Have documents available for the agent to review – these may include business accounts or proof of funds. In addition, there will be a process of passing ID checks and anti-money laundering checks.

Once the property has been found, the prospective tenant will make an offer. If this is accepted the matter goes into legals through the agent, who will draft Heads of Terms for the legal representatives of both parties to negotiate, resulting in a draft lease. The legal due diligence process is detailed and will cover the Landlord, the Tenant and the Property itself. All relevant searches will be concluded, and any specific requirements of the Landlord and Tenant will be set out for agreement. During this process, surveys or further investigations in relation to the property may be undertaken and the results factored into the discussions between the parties, and reflected in the lease documentation.

Once the lease is in an agreed form, the parties will sign the lease, and this will be taken through to legal completion by the solicitors, including the administration of necessary payments and registration of the lease with the Land Registry/lenders / superior title holders (as may be required).

What documents are required when renting or buying a commercial property?

This is not an exhaustive list, but in most cases, prospective purchasers/tenants should ensure they have the following information available:

  • A business plan
  • Proof of identification (this may require multiple forms of ID to satisfy ID and anti-money laundering checks – passport, driving licence, bank statement, utility bills)
  • Proof of funds
  • A clear list of requirements for the property
  • References

Are there additional costs apart from rent or purchase price?

Additional cost considerations for a purchaser or tenant of a commercial property could include (but not necessarily be limited to) the following:

  • Service charges
  • Business rates
  • Legal fees
  • Survey fees
  • Specified premiums
  • Planning fees (if the property requires a change of use or alteration, for example)
  • Building control fees (if the property requires alterations, for example)
  • Professional fees and construction costs associated with fitting out the property
  • Insurance (buildings and commercial contents)
  • Stamp duty
  • VAT

Can you help with lease negotiations?

Yes – our experienced team at Trinity Rose are well-versed in the negotiation of commercial leases

What happens if the tenants need to terminate their lease early?

The first action they should take is to seek legal advice and refer to the lease document, which will typically contain specific clauses setting out the terms which will apply in the event of early termination. 

This could include penalty costs / charges that could be incurred by the Tenant, as well as specific requirements to be observed in returning the property to the Landlord. Early engagement with the Landlord is essential so that both parties can work towards agreeing the way forward.

How do you market a commercial property?

We take a proactive approach in discussing the most effective methods of marketing a property with our clients based on our local market knowledge. A strategy could involve of the following, or a combination of some/all.

  1. An agency board will normally be put up at the property to advertise it as being for sale or to let.
  2. The property particulars will be put together by us, and made available on our website and other digital marketing channels.
  3. We will actively market through our database of applicants, both by telephone and email.
  4. We can distribute the property details to other commercial agents using specialist digital channels.

How do you determine the value of commercial property?

Valuation is determined by market transactions of comparable properties in the same locality. This will typically establish a Market Value or a Market Rent. Adjustments are made for relevant considerations such as location, size, age/condition, amenity, access, building configuration, parking, services, EPC rating, environmental factors, and planning status.

When considering investment values, the valuer will also assess the terms and conditions of the lease in place / being offered.

How long does it usually take to find a tenant or buyer?

This will depend on the property, location, value and use, and the state of the market at the time the property is put to it.

What can landlords do to make their property more attractive to tenants or buyers?

These are typically considerations that many people would consider obvious, such as:

  • ensuring the property is in good repair and condition,
  • making sure all compliances in place (i.e. valid EPC, asbestos register, up to date Gas Safety / Electrical Safety reports)
  • ensuring there is no ambiguity on any legal matter
  • ensuring service charge documentation is up to date, and all landlord’s obligations are being complied with.

What is included in a typical commercial lease?

The lease is essentially the document that sets out the rights and obligations that each party undertakes to comply with during the terms of the lease. Whilst it is not possible to provide a definitive summary (as all commercial leases are different), key features of most commercial leases can be summarised.

The lease should clearly describe the property and the parts being leased to the tenant, and those parts retained by the landlord.

It should define the term of the lease and the rent being charged (together with a provision for this to be reviewed if agreed by the parties).

It should establish the obligations of either party with regard to repair/maintenance/decoration, grant rights to the Tenant and stipulate conditions for sub-letting, assigning the lease or sharing occupation.

It should state how and to the extent that the tenant may alter the property and stipulate conditions that may be imposed.

The lease should, if agreed by the parties, detail arrangements for a break option and will clearly set out arrangements for what should happen at the end of the lease term.

What are service charges, and how are they calculated?

Service charges cover works or services provided by the Landlord in relation to areas outside the leased area of a tenant’s property, but in respect of which the tenant(s) enjoy a benefit.

This could include (but is not limited to)

  1. upkeep and maintenance/repair and redecoration of the main structure and fabric of a multi-occupancy building, common areas (hallways, reception areas, landings), external areas (grounds maintenance, boundaries, parking areas, roadways, cycle/bin stores/outbuildings),
  2. the provision of building services (common fire alarms, lighting, power, water, heating to common areas, drainage), staff costs (receptionist, security, building manager, janitor services), insurances.

Costs are normally set out in a budget at the beginning of a year and the lease document is clear in how each tenant’s share of the cost is apportioned.

Demands are made throughout the course of the year and at the end of the year, the building manager will reconcile the tenant’s payments (made against the budget) against actual expenditure, issuing the tenant with an end of year statement and where necessary, administering balancing payments.

Do you provide advice on lease renewals and rent reviews?

Yes. We offer a lease consultancy service to assist clients in their renewals. In addition to a team of RICS Chartered Surveyors and Registered Valuers, we also have an RICS appointed Arbitrator who offers expert determination of contentious rent reviews.

Do you provide valuations for commercial properties?

Yes – we have a team of RICS Registered Valuers at Trinity Rose who specialise in the valuation of commercial property in accordance with the RICS Valuation – Global Standards (known as the ‘Red Book’). We can provide valuations for secured lending, business acquisition and a variety of statutory taxation purposes.

Can you advise on the best commercial property investments?

Yes – our commercial agency team have a wealth of experience in advising clients on their investment acquisition of commercial properties. Contact us with details of your requirements.

How do you assess the return on investment (ROI) for a commercial property?

Commercial property yield is the annual return on investment for a commercial property, expressed as a percentage. It’s a key metric which is used by property investors to consider the likely profitability of a property investment, and is valuable in the comparison of investment opportunities. The yield can be assessed by dividing the annual rental income by the property value and multiplying the answer by 100, to arrive at the percentage yield.

How do market trends affect commercial property prices and rents?

Market trends will influence supply and demand across different property sectors, which will, in turn, impact upon asking prices. This will ultimately reflect on achieved purchase prices and rents, which will then influence comparable evidence used by valuers in the valuation of property. It is, therefore, important that market trends are carefully considered by agents and valuers alike.

What sustainability features can add value to a commercial property?

Most commonly seen in commercial properties are features such as low-energy lighting and photovoltaic (solar) panels for the generation of electricity. Retrofitting of buildings is still in its infancy, as in many cases, the long payback periods to the owner for more significant investments in the property are financially unviable.

More modern built properties are built to BREEAM requirements, which represent the highest standards of energy efficiency and sustainability, through the application of energy-saving design techniques and features, the use of recycled building materials or low carbon manufacture products, the promotion of locally sourced materials, low energy/renewable building services and the promotion of low energy transportation.

Are there legal requirements for energy efficiency in commercial properties?

The Energy Performance of Buildings (England and Wales) Regulations 2012 sets out the obligation to provide an EPC when “selling” or “renting out” a property, and The Department for Communities and Local Government subsequently set out a guidance note (2017), specifying that certain transactions would not fall within the scope of a sale/letting. Lease renewals are listed as being outside of the scope. It appears, therefore, that guidance (but not law) states that an EPC is not required for a lease renewal under EPC regulations.

The Energy Act 2011 includes EPC minimum standards requirements. From April 2018, legislative changes made it unlawful to let residential properties with an EPC Rating of F or G (i.e., the lowest 2 grades of energy efficiency).

How do you keep clients updated during the leasing or sales process?

Our agency team is focused on client communication.

We will provide regular telephone and email communication with feedback on viewings and offers.

In addition to this, we provide a sale/lease progression service whereby each line instruction will be the subject of regular calls to both parties involved in the transaction, and their respective legal advisers. In doing so, we can ensure that momentum is established and driven through the process.

We can raise any issues that crop up during the legal due diligence process at an early stage to ensure that, where relevant, the appropriate action is taken.

We also help to coordinate surveys and other assessments of the property during the due diligence state. Our service is designed to improve the efficiency of information exchanges between the parties to reduce the risk of ‘last minute’ issues arising, and keep transaction times to a minimum.

How do I contact your agency for more information or arrange a consultation?

Please contact the Commercial Agency department of Trinity Rose on 01962 888900 (Winchester) or 023 8000 2020 (Southampton) and speak to our knowledgeable and helpful team.

chartered

Trinity House, 123 Winchester Road, Chandlers Ford, Hampshire SO53 2DR

t: 01962 880426

commercial

Trinity House, 123 Winchester Road, Chandlers Ford, Hampshire SO53 2DR

t: 01962 888900

architecture

Trinity House, 123 Winchester Road, Chandlers Ford, Hampshire SO53 2DR

t: 02382 002500

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